Phila, PA, United States Description:
ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers
Hands-on experience in integrations and Service Portal development
Working knowledge on cloning and upgradation of ServiceNow instance. Must be aware of the latest modules of ServiceNow version
Experience with workflows, flow designer, catalog items, Business Rules, Inbound email actions, script includes
Experience with web service integrations (REST, SOAP), Mid Server configuration
Experience with portal development, including creation of custom web components in Service Portal (CSS, Angular JS, node.JS, Bootstrap)
Experience in working on Agile Kanban methodology
Ability to understand product/customer needs and convert into experiences within Agent Workspace, leveraging the full suite of workspace capabilities
Good development / configuration knowledge of Incident, Problem, Change and release management. Also, any experience in Asset, CMDB, Service requests, HTML, Angular JS will be an added advantage.
Qualifications: 7+ years of experience with relevant experience of at least 5 years in ServiceNow ITSM development
Bachelor’s degree in Engineering, Computer Science, or related field
Strong understanding of software development and business process engineering in the ServiceNow application.
Lead role in at least one platform upgrade; familiar with upgrade process [technical and functional], risks & mitigation methods, day-of upgrade execution
Serve as a key technical resource for configuration, development, support, and maintenance of the ServiceNow implementation
Strong project, product management, and business management experience
Salary Range: $105,600-$145,000 a year
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